1. Purpose of the Terms
These Terms & Conditions of Use (“Terms”) govern access to and use of the IDA website, platform, dashboards, and related services (collectively, the “Service”).
By accessing or using the Service, the user (“User” or “You”) agrees to be bound by these Terms.
2. Legal Notice
IDA is operated by:
IDA SAS
9, Allée de l'Eglise
93340 Le Raincy
Contact: contact@ida.eu
3. Description of the Service
IDA provides digital tools for store operations, forecasting, stock management, analysis, and related decision-support functions.
IDA may update the features, modules, and scope of the Service at any time.
4. Access to the Service
Access to certain parts of the Service may require the creation of an account.
The User is responsible for ensuring the accuracy of the information provided and for maintaining the confidentiality of their login credentials.
IDA reserves the right to suspend or terminate access in case of misuse, breach of these Terms, or security concerns.
5. Intellectual Property
The Service, its structure, content, interfaces, databases, algorithms, trademarks, and all related elements are the exclusive property of IDA or its licensors.
Any reproduction, representation, modification, or exploitation of these elements without prior written authorization is prohibited.
6. Acceptable Use
The User agrees not to:
Use the Service in a manner that violates applicable laws or third-party rights.
Attempt to access data they are not authorized to access.
Copy, reverse engineer, or attempt to derive source code or underlying models.
Interfere with the functioning or security of the Service.
IDA may monitor usage to ensure compliance with these Terms.
7. Data Protection
Use of the Service involves the processing of data, including personal data, in compliance with GDPR and French law.
IDA acts as data controller for website browsing and marketing activities, and as data processor for data uploaded by clients to the platform.
For more information, please refer to the Privacy Policy.
8. Availability of the Service
IDA makes reasonable efforts to ensure continuous availability of the Service but does not guarantee uninterrupted access.
Maintenance operations, updates, or external events may temporarily limit access.
9. Liability
IDA shall not be held liable for:
Indirect damages such as loss of profit, loss of opportunity, or loss of data.
Errors or omissions in forecasts or recommended actions produced by the Service.
Disruptions resulting from the User’s network, hardware, or third-party systems.
The User remains solely responsible for decisions made using the insights provided by IDA.
10. Third-Party Services
The Service may integrate or rely on third-party tools (e.g., Hubspot, Aircall, G-Suite).
IDA is not responsible for the functioning, availability, or security of such third-party services.
11. Modification of the Terms
IDA may amend these Terms at any time.
Users will be informed of material changes. Continued use of the Service after changes constitutes acceptance of the updated Terms.
12. Termination
IDA may suspend or terminate access to the Service in case of breach of these Terms or security risk.
Users may close their account at any time by contacting support.
13. Applicable Law and Jurisdiction
These Terms are governed by French law.
Any dispute relating to their interpretation or execution falls under the jurisdiction of the competent courts of Paris, unless otherwise required by mandatory law.
14. Contact
For questions regarding these Terms, please contact:
contact@ida.eu
